Alchemist Studio

A CREDIT CARD IS REQUIRED TO BE ON FILE TO BOOK AN APPOINTMENT. 24-hour Cancellation policy: Your appointments are very important to me. I hold your appointments just for you & ask that if you must cancel or reschedule any appointment, that you please provide me with a minimum of 24-hours' notice to avoid a charge. • Less than 24-hour notice will result in a charge equal to 50% of reserved service amount booked. • ‘NO SHOWS’ will be charged 100% of service amount booked. As a courtesy, I do text and/or email to confirm the date and time at least 72 and 24 hours prior to your appointment. Please understand that it is your responsibility to remember your appointment dates and times in order to avoid missed appointments and cancellation fees. You are always welcome to call/text and double check any appointments if you’re unsure. Late/Tardy Policy: I will always try my best to accommodate you if you’re running behind, stuck in traffic, etc. It happens, I know! However, your tardiness can affect the remainder of my day by delaying me for my clients who come in on time. For this reason, I have set a few general ground rules for such situations. Clients will generally be allowed a 10-minute grace period. After that time, I will call to check in on you. If you are able to make it in time for your entire service to be completed, great! If not, you may have to forgo parts of the service in order to keep it in the time allotted for you. Please, always call/text if you even think you might be late; I'd rather know as early as possible so I can do my best to fit you in without upsetting the flow of my day. * If you have a problem with your hair after you leave the salon, you must let me know within 7 days of your service appointment for any accommodations to be made. *